Financial Protection

We are proud to offer financial protection for eligible package holidays through our ABTOT membership and ATOL Franchise.

ATOL Protection

For flight-inclusive package holidays

All the flights and flight inclusive holidays sold to UK customers on this website are financially protected either by ABTOT or the ATOL scheme. When you pay for something protected by the ATOL scheme you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Policy Holder: Feel Free Travel Ltd
Company Registration number: 10549017
Membership Number: 12994

ABTOT Protection

For non-flight package holidays

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under its ATOL Franchise and The Package Travel and Linked Travel Arrangements Regulations 2018 for Feel Free Travel Ltd, ABTOT number 5717, ATOL number 12994, and in the event of their insolvency, protection is provided for non-flight and flight inclusive packages, flight only and linked travel arrangements (LTAs) sold as a principal under the ABTOT ATOL Franchise to UK customers only.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call ABTOT’s 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here:
https://www.legislation.gov.uk/uksi/2018/634/contents/made

You can find out more about ABTOT here: https://www.abtot.com/

Policy Holder: Feel Free Travel Ltd
Company Registration number: 10549017
Membership Number: 5717

Frequently Asked Questions

Is Feel Free Travel a legitimate travel company?

Yes. Feel Free Travel Ltd is a company registered in England and Wales (Company Number 10549017). We are an ABTOT member (5717) and operate under the ABTOT ATOL Franchise (ATOL 12994), providing financial protection for eligible bookings sold to UK customers.

What is ATOL?

ATOL is a financial protection scheme for eligible flight and flight-inclusive travel arrangements. When you buy an ATOL protected flight or flight inclusive holiday from us, you will receive an ATOL Certificate showing what is financially protected.

What is ABTOT?

ABTOT (The Association of Bonded Travel Organisers Trust Limited) provides financial protection for eligible Feel Free Travel bookings. ABTOT cover provides for a refund if you have not yet travelled or repatriation if you are abroad.

What's the difference between ATOL and ABTOT?

Feel Free Travel is an ABTOT member and operates under the ABTOT ATOL Franchise. Eligible flight and flight-inclusive bookings are ATOL protected and you will receive an ATOL Certificate showing what is protected. ABTOT also provides financial protection for eligible non-flight packages.

Is my Feel Free Travel booking financially protected?

Eligible Feel Free Travel bookings sold to UK customers are financially protected through our ABTOT membership and ATOL Franchise.

If you book an ATOL protected flight or flight-inclusive holiday, you will receive an ATOL Certificate showing what is protected.

What happens if Feel Free Travel becomes insolvent?

ABTOT cover provides for a refund if you have not yet travelled or repatriation if you are abroad.

If you require assistance whilst abroad due to our financial failure, ABTOT operates a 24/7 helpline on 01702 811397.

Where can I find my ATOL Certificate?

If you buy an ATOL protected flight or flight-inclusive holiday from us, you will receive an ATOL Certificate.

Your ATOL Certificate shows what is protected, who is covered and who is providing the protection. Please check the details when you receive it and keep a copy with your travel documents.